The following star codes can be dialed from your myPBXNOW phone to setup various features from your handset instead of logging into the myPBXNOW live web site. Wherever you see 'xxx' below, this refers to a number you enter.

 

     *55 Access Voicemail Portal

     *99 Voice Portal Menus

 

Forwarding and Locate me

     *72xxx Call Forward Always Activation

     *73 Call Forward Always Deactivation

     *92xxx Call Forward No Answer Activation

     *93 Call Forward No Answer Deactivation

     *90xxx Call Forward on Busy Activation

     *91 Call Forward on Busy Deactivation

     *561xxx     Enable and Set 'Locate Me' Number 1

     *571 Deactivate 'Locate Me' Number 1

     *562xxx     Enable and Set 'Locate Me' Number 2

     *572 Deactivate 'Locate Me' Number 2

     *563xxx     Enable and Set 'Locate Me' Number 3

     *573 Deactivate 'Locate Me' Number 3

 

Do not disturb and Privacy options

     *78 Do Not Disturb Activation

     *79 Do Not Disturb Deactivation

     *30 Caller ID Blocking Activation

     *31 Caller ID Blocking Deactivation

     *77 Anonymous Call Rejection Activation

     *87 Anonymous Call Rejection Deactivation

     *60xxx  Selective Call Rejection (Blacklist) Addition

     *80xxx  Selective Call Rejection (Blacklist) Removal

     *65xxx Make a call with Caller ID visible

     *67xxx  Make a call with Caller ID blocked

     *32 Anonymous caller screening Activation

     *33 All callers screening Activation

     *34 Call screening Deactivation

 

Remote callback/dial-tone options

     *94xxx Remote Dialtone Service Number Addition

     *95xxx Remote Dialtone Service Number Removal

     *96xxx Remote Call-back Service Number Addition

     *97xxx Remote Call-back Service Number Removal

     *98xxx Remote Access Authorisation Pin Setup

     *98 Removal of Remote Access Authorisation Pin (Trusted ANI only)

 

Auto Attendant options

     *22 Record your auto attendant message/menu for callers

     *23 Playback your auto attendant message/menu

     *24 Activate the auto attendant service on your line

     *25 Deactivate the auto attendant service on your line

 

Conferencing options

     *40 Activate conferencing for my number (turn into conference room)

     *41 Deactivate conferencing for my number

     *42 Access your own conference room

 

Group Pickup options

     *88 Group Pickup

     *89 Directed Group Pickup

     *89x Directed Group Pickup (with specified pickup number)

 

Other options

     *61 Call Waiting Activation

     *81 Call Waiting Deactivation

     *69 Call Return (Call back your last caller)

     *66 Last Number Redial

     *51 Who last called me?

     *37xxx Set Authorisation Pin Code

     *37 Remove Authorisation Pin Code (no digits after *37)

     *74x Program Speed Dial 8 (x can be 2-9)

     *52 Toggle to activate/deactivate myPBXNOWvoicemail system

     *54n Set Call Diversion Timer where 'n' is number of seconds

 

Feature codes during a call

     ## Perform a 'blind' transfer to another number (if not disabled)

     #0 Perform an 'attended' transfer to another number (if not disabled)

     *1 Start/Stop a manual recording of a call (if not disabled)

     *0 Disconnect from a call

 

 

NOTE: Not all myPBXNOW features can be setup using star codes.

 

Q. I can’t be bothered remembering star codes – is there an easier way?

A. Yes - you can use the IVR menu for features. Simply dial *99 and listen to the prompts. Or you can log into myPBXNOW live and change your settings online.

Q. How do I check my voicemail?

A. There are two ways to access your voicemail

      1. By telephone - Dial *55 to access Voicemail Portal from your myPBXNOW phone. If you’re away from your phone you can use

                                    remote access to enter the Voicemail Portal.

      2. Online - Log into myPBXNOW live and select messages from the menu. You can also have voicemails forwarded to an email address of

                        your choice – configure this in the voicemail service option in your myPBXNOW settings screen. Messages will be sent

                        as .wav attachments to the email and will normally play in Windows Media Player or similar software.

 

 

870 - 376 - 3088